Frequently Asked Questions
Everything you need to know about shopping with Barods
What are your standard shipping times?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Barods accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to customers within the United Kingdom and Europe. We are working on expanding our logistics to support worldwide shipping in the near future.
How do I contact customer support?
Our support team is available via email at support@barods.com or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM.